Set up issues

This topic has 5 replies, 4 voices, and was last updated 1 week, 1 day ago by VWTHEMES.

Viewing 6 posts - 1 through 6 (of 6 total)

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February 8, 2023 at 12:02 am #90145

Philip Worthington
Participant

Having major issues trying to get the pro theme to work. Had the free version and was really pleased so decided to go pro for the customisation.

Note none of these issues happened in the free version

Issue 1
My logo won’t show

Issue 2
The sliders do not show, have set 4, just not showing

Issue 3
Can’t change the background colour of the top bar. I’ve changed it to blue but it still shows orange. Have change the other orange colours to blue but the top bar won’t change.

I want to show you screen shots but can’t add files
Really frustrated with this as I need to get it sorted quickly

February 8, 2023 at 1:43 pm #90207

developer vwtheme
Participant

Hi,

Kinldy share the query on [email protected]

Thank you

October 31, 2023 at 11:18 am #104632

Roland Mann
Participant

I am have the same issue at ISSUE #1 above.
did this ever get resolved.
I can get the misspelled “BOOK STORE” logo removed or replaced.

October 31, 2023 at 3:10 pm #104762

developer vwtheme
Participant

Hi,

Please send your query to our support mail – [email protected]

November 26, 2023 at 4:29 am #107457

Roland Mann
Participant

Sent email.
Response was to send me to a “rate the theme” page.
Issues persist.

November 27, 2023 at 2:43 pm #107542

VWTHEMES
Keymaster

Hello Ronald,

Our team has previously asked for your website URL to check the issue. We have provided the documentation to change the logo of your site on the support ticket. Please check it.

Thank you
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