Can’t save updates on the theme

This topic has 6 replies, 2 voices, and was last updated 5 months, 2 weeks ago by developer vwtheme.

Viewing 7 posts - 1 through 7 (of 7 total)

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June 19, 2023 at 7:44 am #93187

Linda Zulu
Participant

I’ve purchased the VW BOOK STORE PRO THEME but it doesn’t allow me to make any changes. I’m getting a pop-up message saying “Looks like something’s gone wrong. Wait a couple seconds, and then try again”.

I can see from this forum that some did have this issue before but I can’t see the fix being mentioned, hence I’m loggin again for assistance.

June 19, 2023 at 9:43 am #93189

developer vwtheme
Participant

Hi,

Please send your query to our support mail – [email protected]

Thank You

June 19, 2023 at 1:24 pm #93193

Linda Zulu
Participant

Hi, I did send email to [email protected] in the morning at 08:53 SAST as now it is 15:24 SAST and noone has responded.

June 20, 2023 at 3:44 am #93201

Linda Zulu
Participant

How long does it take support to assist? Why pay for a theme when one can’t use it? I need my money back since I paid for something I can’t use and noone is assisting me.

June 20, 2023 at 10:44 am #93205

developer vwtheme
Participant

Hi,

We have replied through our ticket system, please check.

June 20, 2023 at 11:04 am #93206

Linda Zulu
Participant

How to get access to that ticket system?

June 21, 2023 at 10:49 am #93234

developer vwtheme
Participant

Hi,

To solve your issue we have sent you an email, please check.
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